Houston, TX – March 6, 2019– Gimmal LLC, the leading provider of records management and content governance software, announces that they have been included in Service Performance Insight Research's Best-of-the-Best Professional Services Organizations list.
Founded in 2002, Gimmal has provided its clients with quality enterprise records management and information governance services for nearly two decades. The results of SPI's PS Maturity Benchmark validate that Gimmal's professional services remain industry leading despite a transition into a software-based business.
As SPI states:
SPI’s extensive annual survey, the PS Maturity™ Benchmark, revealed top performers are far more likely to deliver projects on-time to satisfied clients than average firms. The Best-of-the-Best delivered 88.2% of their projects on time compared to 76.3% for average firms.
The Best-of-the-Best excel across five critical service performance dimensions: leadership, client relationships, human capital alignment, service execution, and finance and operations. The Best-of-the-Best recognition is significant because it measures PSOs not only on bottom line financial results such as profit margins but also on a breadth of leadership metrics to reveal exceptional, holistic performance.
"Gimmal is proud to be included in this list, which shows that our client success team is among the best in the field," says Gimmal CEO David Quackenbush. "Our team stands with their unique qualification in supporting, implementing, and advising on the use of the Gimmal software suite."
Since 2002, Gimmal has been helping organizations of all sizes implement better information governance and manage content effectively. Gimmal provides a better way to manage information by implementing a new standard for records management that is simpler than ever before. Our software lets you spend time on what really matters: time on creating your next product, delivering better service, recruiting the best team. We take the time and burden out of managing information so that enterprises and government agencies around the world can focus on improving their business. For more information, please visit www.gimmal.com.
About Service Performance Insight
Service Performance Insight is a global research and consulting company dedicated to helping professional services organizations make quantum improvements in productivity and profit. In 2007, SPI developed the PS Maturity Model™ as a strategic planning and management framework which has become the industry-leading performance improvement tool used by over 25,000 service and project-oriented organizations to chart their course to services excellence.